Accessibility

Guitar Genie Accessibility Statement

Last updated: 13/05/2026

Guitar Genie wants as many people as possible to be able to use this website.

We aim to make the website clear, simple and easy to use, including for people who use assistive technology or have access needs.

This means you should be able to:

read the website on a phone, tablet or desktop
zoom in without the text becoming unreadable
navigate the website using a keyboard where possible
understand the content without unnecessary jargon
contact us in more than one way
use forms that are clear and easy to complete

Our approach to accessibility

We aim to follow recognised accessibility good practice, including the Web Content Accessibility Guidelines, known as WCAG.

WCAG 2.2 provides recommendations for making web content more accessible to people with disabilities, including people with visual, hearing, motor, cognitive, learning and neurological needs.

Our aim is for the Guitar Genie website to meet WCAG 2.2 AA standards where reasonably possible.

How accessible this website is

We are working to make the website as accessible as possible.

At this stage, we believe most of the website should be usable by most visitors, including those using mobile devices, screen readers, browser zoom and keyboard navigation.

However, some parts of the website may not yet be fully accessible.

These may include:

some images or graphics needing better alternative text
some colour contrast issues depending on device settings
embedded third-party forms or booking tools
social media links or embedded content
PDFs, flyers or downloadable documents
older images that contain text inside the image

Where we find accessibility issues, we will aim to fix them where reasonable and practical.

Images, flyers and downloadable files

Some Guitar Genie marketing materials may be supplied as images, flyers or PDFs.

We will try to make key service information available as normal website text wherever possible, rather than only inside an image.

If you cannot access information in a flyer, PDF or image, contact us and we will provide the information in another format.

Booking forms and contact options

If you have difficulty using a booking form, contact us directly instead.

Email: guitargenieltd@gmail.com
WhatsApp: 07460 761180

You can use these contact details to ask a question, request a quote, book a service or ask for information in another format.

Alternative formats

If you need information from this website in a different format, please contact us.

For example, you can ask for:

larger text
plain text
information by email
information by WhatsApp
a phone-friendly explanation of a service or booking

We will do our best to respond in a reasonable timeframe.

What we are doing to improve accessibility

We aim to improve accessibility as the website develops.

This may include:

checking colour contrast
writing clearer page headings
adding alternative text to important images
keeping forms simple
making key service details available as text
reviewing the website on mobile devices
reducing reliance on image-only content
checking that links and buttons are clearly labelled

GOV.UK recommends checking websites for accessibility problems, making a plan to fix issues and reviewing accessibility statements regularly.

Third-party content

This website may include links to, or tools provided by, third-party services.

These may include booking tools, payment providers, social media platforms, maps, analytics tools or messaging services.

We cannot control the accessibility of third-party websites or platforms, but we will try to choose services that are reasonably accessible.

Feedback and contact information

If you find any accessibility problems on this website, or you think we are not meeting accessibility requirements, please contact us.

Email: guitargenieltd@gmail.com
WhatsApp: 07460 761180

Please include:

the page or feature you had difficulty using
what went wrong
what device and browser you were using, if known
what format or support would help you

We will review your message and aim to respond as soon as reasonably possible.

Preparation of this accessibility statement

This statement was prepared on 13/05/2026.

It was last reviewed on 13/05/2026.

The website has not yet been formally audited by an external accessibility specialist. This statement is based on a practical review of the website content, structure and expected user journeys.

We will update this statement when major changes are made to the website, or when accessibility issues are identified and resolved.